First aid and CPR skill set

First aid training at Height Safety Engineers covers two units of competency: HLTAID009 Provide cardiopulmonary resuscitation and HLTAID011 Provide first aid.

Nationally recognised training logo.

Completion of HSE’s first aid and CPR training course equips participants with the skills they need to act as a first aid officer in their workplace. First aid training is a skill set that every person should have – being able to competently, quickly and effectively respond to emergency situations can save a person’s life.

The course covers responding to a range of common first aid emergencies including cuts and abrasions, burns, fractures, asthma, seizures, broken bones and more.

Includes resuscitation

First aid training at HSE also includes instruction in providing cardiopulmonary resuscitation (CPR). Like provide first aid,  HLTAID009 Provide cardiopulmonary resuscitation is a nationally recognised unit of competency. CPR is taught according to the recommendations of the Australian Resuscitation Council (ARC). It also includes the correct operation of an automated external defibrillator (AED).

First aid and CPR participant using a practice AED maching duing CPR training.

About this course

This course provides participants with the skills and knowledge required to provide a first aid response to a casualty. The unit applies to all workers who may be required to provide a first aid response in a range of situations, including community and workplace settings.

Duration: 1 day (8 hours) face to face, plus 1 day (8 hours) of pre-course learning

Student/trainer ratio: 10:1

Course objectives and content

  • Recognise an emergency and assess for hazards

  • How to identify and minimise hazards to self and others

  • Assess the casualty and recognise the need for CPR

  • Seek assistance from emergency response services

  • Perform CPR procedures

  • Perform cardiopulmonary resuscitation in accordance with ARC guidelines

  • Display respectful behaviour towards casualty

  • Operate automated external defibrillator (AED) according to manufacturer’s instructions

  • Communicate details of the incident

  • Accurately convey incident details to emergency response services

  • Report details of incident to workplace supervisor as appropriate

  • Maintain confidentiality of records and information in line with statutory and/or organisational policies.

  • First aid procedures for bleeding, burns and fractures

  • Managing medical conditions such as anaphylaxis, asthma and seizures

  • Managing medical emergencies such as snake/spider bites, poisons and choking

  • Infection control procedures

  • Managing exposure to extreme temperatures

  • Administering first aid for eye & soft tissue injuries

  • Assessing and moving sick & injured

  • Legal responsibilities of a first aider

  • Basic anatomy and physiology

  • Choking

  • Anaphylaxis treatment

  • Envenomation treatment

  • Managing shock

Qualifications for successful participants

Statement of attainment in:

HLTAID009 Provide cardiopulmonary resuscitation

HLTAID011 Provide first aid

First aid and CPR skill set FAQs

This first aid course is nationally accredited providing participants with the qualification to be a first aid representative in many workplaces and other required situations. The course we deliver is highly practical and focused on real life safety scenarios that you can put into practice.

It is important to note that there are physical standards which relate to the level of performance required when undertaking accredited training. Students who are unable to satisfy the physical requirements of the course cannot be deemed competent or issued a Statement of Attainment, even if the qualification is a necessary part of their employment conditions.

Participants must have the physical abilities to perform CPR unassisted for two (2) minutes on the floor. Participants who cannot perform unassisted CPR on the floor may be issued a Certificate of Attendance in lieu of the Statement of Attainment.

All students must be eligible to receive nationally recognised training within Australia and provide a valid Unique Student Identifier (USI) upon enrolment.

Additional information about training at HSE

All necessary equipment and learning materials will be provided. Light refreshments will be provided for training completed at our training facilities. Please wear comfortable clothing and enclosed footwear.

A literacy and numeracy quiz will be conducted prior to the start of the course. This assists us in providing adequate course material to all our students. It is recommended that participants have:

  • Numeracy skills to
    • calculate basic sums using addition, substraction, multiplication and division.
    • locate and recognise numbers commonly used in safety signage.
  • Reading skills so
    • identify and interpret information from workplace procedures, documentation and regulations.
    • follow safety instructions that are written in English.
  • Writing skills to
    • produce or complete written documents and forms commonly required in the workplace.
    • maintain records of tests and results.
    • form short sentences and paragraphs in English.
  • Communication skills to
    • use a range of techniques and systems to communicate with others.
    • ask clarifying questions.
    • inform others of hazards and report incidents.
    • communicate required actions.
    • verbally communicate with others in English.
  • Problem solving skills to
    • identify hazards and risks.
    • select and implement risk control measures.
  • Computer skills to
    • follow basic instructions to access specific websites.
    • answer multiple choice questions.
    • save documents.


Some courses will have practical components that require participants to physically push, pull, carry or climb. Participants with physical limitations are urged to speak to their trainer prior to completing practical activities to determine if reasonable adjustments can be accommodated. Participants who cannot perform practical components may be issued a certificate of attendance in lieu of the statement of attainment.

Participants must also be eligible to receive nationally recognised training within Australia. They must also provide us with a valid Unique Student Identifier (USI) upon enrolment. If you do not have a USI, one can be created here: CLICK HERE.

Some courses will have prerequisite training that will need to be completed prior to undertaking the selected course. A statement of attainment for the prerequisite course must be presented prior to the start of training. Please refer to the FAQ section, above, for details of any prerequisites your course may have.

Height Safety Engineers does not offer recognition of prior learning and/or credit transfer due to the high-risk nature of our training courses. It is also anticipated that participants will be new entrants or refreshing knowledge and skills in the area of study.

This will depend on the type of visa that you have.

For example restrictions apply to international visitors who hold a Student Visa. Any course undertaken by a Student Visa holder must be conducted by a provider who is registered on CRICOS. As Elbon Consulting Services Pty Ltd is not CRICOS approved we are unable to accept enrolments into any of our courses from any international visitor that holds a Student Visa.

International visitors who hold a Working Holiday Visa may be eligible to enrol into our courses once they arrive in Australia. This is important as some occupations in Australia will have legislative and/or licencing requirements relating to qualifications. International visitors will still be required to provide a valid USI (Unique Student Identifier) prior to enrolling into any Nationally Recognised Training. When registering for your USI number if you select Non-Australian Passport (with Australian Visa) as your form of ID, you will need to enter your Non-Australian passport number when creating your USI. The following details on the passport must match in order to verify in the USI registry system:

  • Family Name
  • Given Name(s)
  • Date of Birth
  • Passport Number
  • Country of Passport

Students from New Zealand will not be able to create a USI using their New Zealand passport until your passport has been registered with the Australian Department of Immigration. This will only happen when the student crosses the border into Australia. Once the passport is registered with the Department of Immigration it can be verified and the student will be able to create a USI using their New Zealand passport.

If you are an International Visitor, you will need to provide a copy of your Visa and/or Passport by emailing Your Visa details will be verified for eligibility to participate in accredited training within Australia. If you are ineligible, a full refund of fees paid will be provided.

We may be able to provide you with learning support. If you think you may need assistance with reading and/or writing, please contact our office to discuss how we may be able to assist.

Training can be conducted in one of our dedicated state-of-the-art training facilities or be conducted on your site with the use of our mobile training simulators

Ready to book your team into First aid and CPR skill set training?

Simply click the enquiry button above. If you have any questions, please contact our training team on 1300 884 978. We would be happy to provide you with any more information you might need.

Training participant placing a bandage over a pretent wound during first aid training.
CPR mannequin.