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RIIWHS204D Work Safely at Heights Course

This 1 day nationally recognised course will help keep your employees safe and open up new opportunities for your business

It’s an unfortunate fact that falls in the workplace do occur and present a major risk of serious injury and even death.

But that doesn’t mean that this situation is acceptable.

Our RIIWHS204D Work Safely at Heights course is designed to educate workers on how to effectively eliminate and control the risks associated with workplace falls. This nationally accredited course can be undertaken by persons who are required to perform any work at heights activities where there is a risk of injury and therefore a requirement to eliminate this risk or utilise personal fall protection systems or equipment.

The course is hosted regularly in our state-of-the-art training facilities in Melbourne, Sydney and Dubbo.

HSE COVID-19 Response Plan – Online and Blended Learning

Given the current circumstances of the coronavirus outbreak and requirements for social distancing, HSE has implemented a ‘blended learning’ program for courses with practical elements.

Presently, you can still enrol your employees for the Work Safely at Heights course for face to face delivery with class sizes reduced to allow for the observation of social distancing.

Alternatively, theory components can be completed online now using Zoom, with practical components completed at a later date at one of our training facilities. This gives your employees the opportunity to use their downtime productively and make a good start on this course. All Zoom attendees will be issued with a ‘partial completion certificate’ for the theory component of the course.

Open new opportunities for your business by being proactive, not reactive

Many Persons Conducting a Business or Undertaking (PCBUs) who send their team members to us for training do so because a tender for a larger than usual project has been successful. This project will require onsite workers to hold a certificate which evidences they have been assessed as competent to work safely at heights.

That’s not a problem! We can get your team trained and up to speed in no time with our comprehensive, nationally accredited 1 day course.

But if you want to take a more proactive approach instead of a reactive one, our Working Safely at Heights Course is a fantastic way to upskill your team members now for when they may need these skills in the future. Having your employees trained and ready to go will allow you to expand your services into new areas and quickly mobilise your team to take on those contracts that previously seemed out of reach.

RIIWHS204D Work Safely at Heights FAQs

Why should I choose HSE over another certification provider?

That’s a great question. Sure, there are plenty of other certification providers out there who will give you the standard Work Safely at Heights certification that your team needs at the end of the day. But not all competencies are created equal.

We go beyond the basics

There are a range of unduly short courses available out there at the moment which offer the same certification but in less time. But a shorter course means your team ends up with fewer skills.

It’s important to not only look safe but also BE safe. Sure, your employee can take a short course and learn how to wear a harness. But if they wear that harness on the job and it’s connected wrong, and/or it’s the wrong type of harness for the situation, it’s essentially useless as the fall clearance will likely be inadequate to prevent or arrest the fall.

Our course is designed to make sure your team knows how to select, use and maintain the right gear, why it’s the right gear to use, how to connect it properly and what actions to take to successfully arrest a fall. This includes a range of rescue equipment required to rescue a fallen operator.

Real practice scenarios using state of the art facilities

You want to make sure that your team gets REAL experience working at heights, not just standing on a wooden box and getting a check mark for doing it. Our training facilities are absolutely state of the art and completely hands-on. Your team will undertake practical work which simulates real life scenarios using real roofs, ladders, platforms, ropes and harnesses at heights of up to 6 metres in over 795 square metres of dedicated facilities.

Highly qualified trainers

Our instructors are among the best in the industry. They bring over 100 years of combined experience in the height safety industry to every course they teach.

We re-train all our instructors on a regular basis to ensure consistency and that they are continually improving.

Do I really need to worry about completing this certification if my team isn’t going to be working on any jobs over two (2) metres high?

In previous codes and standards, it used to be specified that if you were working within 2m of an edge and could fall more than 2m over that edge, you needed to take necessary action to prevent the fall. This would include holding the Working Safely at Heights certification, however these dimensional specifications have since been removed. Under the revised WHS legislation and codes, fall protection must be used wherever there is a possibility of a fall from one level to another that is reasonably likely to cause injury – irrespective of the distance. Therefore, even if you are working 4m away from an edge and the furthest you could fall is 600mm, and it is likely you could be injured if you fell, you need to have completed the course.

Ensuring everyone is certified has become site policy for any reputable builder or contractor as part of their Site Safety Management Plans and SWMS if there is any possible risk of a fall occurring. The certification will even cover simple tasks such as someone installing a lightbulb if there is a risk of serious injury.

At first glance, this may all seem a bit unnecessary. However, it’s a common misconception that the risk of a fall occurring when working on single or double storey structures is less of a concern compared to working on high rise structures. This is truly not the case.

Rescue plans are of course extremely important for high rise buildings. But with low rise buildings, there’s less distance and therefore less time for safety harnesses to properly arrest the fall before someone hits the ground or the next level below. A small error when setting up safety equipment on a low rise building can have catastrophic results.

So basically, if you want your team to be able to work on any job that involves any heights, they need to complete the RIIWHS204D Work Safely at Heights course.

What are some of the benefits of having my employees take this course?

Apart from being safer in their jobs, your employees will be able to perform a wider variety of jobs, and will actually be more productive.

As a PCBU, we understand that you want to see a real ROI if you’re going to be paying for your team to complete this course. We absolutely guarantee that your staff are going to know more about working safely at heights when they leave our course than when they arrived. They are going to be safer than ever before. Sure, they may already know a fair bit about what to do when working at heights. But they often don’t know the why behind certain procedures. History has shown that when an operator knows and understands the why they are much less likely to take that fatal shortcut.

Once your employees know how to use all the required safety equipment and how to use it properly, they will actually work faster and more efficiently. It might take a bit longer to set up and pack down every day, but once an employee is confident in their rig, they can focus on the job and get more done.

Do I need to complete the training as well? Or just my employees?

As a PCBU, you are responsible by law to ensure that you keep your team safe at all times. If your employees don’t know if they are doing things right or wrong when they are working at heights – how are you going to know whether they are following the rules? If you can’t recognise when someone is carrying out their work in an incompetent manner, then quite frankly, you won’t be in a position to fulfil your legal obligation of ensuring a safe place of work and/or safe systems of work are both being provided and properly used.

If you’re a PCBU, we encourage you to complete our training course as well as your team members. That way, you can instruct your team when needed and help to prevent accidents occurring on your watch.

Do you offer Work Safely at Heights refresher courses?

Absolutely. Our NRT RIIWHS204D Work Safely at Heights (Refresher) course runs for 4 – 6 hours. For this course, it is expected that participants will have held this unit of competency for a minimum of 12 months and no more than 3 years.

Working at heights is a high risk activity, so it is a legal requirement to routinely reassess competencies to ensure those skills are retained. Reassessment can be done by a competent person on site, but the only way to properly legitimise this is to complete a formally accredited course.

Are Work Safely at Heights refresher courses really necessary?

Our RIIWHS204D Work Safely at Heights course technically has no ‘expiry date’. The Australian Skills Quality Authority (ASQA) does not permit an RTO to issue a Nationally Recognised Competency with an expiry date.

However, relevant WHS legislation mandates that competencies must be regularly re-assessed for working safely at heights certification. There are no specified timeframes on how often someone must be re-assessed, but there are some industry recommendations.

The Working at Heights Association (WAHA) currently strongly recommends that re-certification of a Safe Work at Height Training course should be undertaken every 2 years. Large construction companies and contractors often will not recognise a certification that is more than 2 years old.

Can you offer contextualised working at heights competencies?

Yes! In our RIIWHS204D Work Safely at Heights course, we cover many things in detail. But in a 1-day course, it’s impossible to cover every single type of working at heights scenario. If your business requires, we can expand on this training and issue specific competencies for specific sites, structures or equipment that are an expansion of the minimum scope of the nationally accredited course.

These extra contextualised competencies may not be nationally recognised, but they will be recognised by relevant industry bodies. For example – we have developed industry specific competencies for the safe installation of temporary anchors when installing satellites on roofs for the communications industry.

Ready to enrol your team in our RIIWHS204D Work Safely at Heights course?

Click here to read course overview and enrol online today.

Or if you have any questions, please don’t hesitate to contact us by calling 1300 884 978, we’d be happy to provide you with any more information that you might need.